Frequently asked questions
How can I trust you?
Welcome to the LA Circum website! We are proud to be the trading name of LADD Ltd, an international company operating since 2018 from Dublin, Ireland.
As professionals, we offer a range of services, such as consulting, training and exchange services, to meet your needs in the crypto field.
We understand that trust is paramount in this business. That's why we encourage you to check out our customer reviews on Trustpilot. These honest, edited testimonials will give you an idea of what our past customers have experienced.
We look forward to helping and supporting you with your crypto needs.
The LA Circum team
How long will it take for my cryptocurrency to be delivered?
For your very first exchange, it will be necessary to carry out an identity check in accordance with the European Union's AML5 regulations. We therefore advise you to contact one of our agents via the chat window or Telegram to carry out this verification.
Once verification has been completed, processing times may vary. Payments by card or instant transfer can be made in a few minutes, while standard SEPA transfers can take between 1 and 3 working days, depending on your bank.
If you're in a hurry, don't hesitate to contact someone via the chat window at the bottom right of your screen or Telegram. They'll be able to give you a more precise estimate of delivery times.
Once an agent is available, we'll take care of you in just a few minutes.
If bitcoin drops, will I still have my cryptocurrencies?
Yes, if you own one bitcoin, you'll always have that bitcoin, regardless of its price. The value of bitcoin may fluctuate on the markets, but that won't affect the amount of bitcoins you own. That's one of the advantages of owning crypto-currencies, you have direct control over your digital assets.
Can I go through a human being instead of filling out the form?
Absolutely! We understand that some people prefer human assistance to deal with. We're here to help you every step of the way. You can contact us via the chat window at the bottom right of your screen or via Telegram, and one of our agents will be delighted to answer your questions and guide you through the process. We're here to help!
How much does the service cost me?
The commission we charge includes the exchange service as well as full support right up to the receipt of your crypto-currencies. We're even happy to help you set up your crypto wallet if required.
The price of cryptocurrency transactions can vary depending on several factors, including the financial partner we use and the saturation state of blockchain networks.
By using LA Circum's services, you won't need to hold an account on a particular platform, which means you won't have an account to declare to the tax authorities.
The commission we charge generally ranges from 2.5 USD + 11.99% to 2.5 USD + 19.99%. This may depend on the specifics of each transaction. If you have any further questions about our rates, please do not hesitate to contact us via the chat window or on Telegram. We'll be happy to provide you with further information and help you with your transaction.
What are the risks associated with investing in cryptocurrencies?
Investing in cryptocurrencies presents certain risks. Prices can be volatile, meaning the value of your investments can rise or fall quickly. There are also risks of hacking or fraud in the cryptocurrency ecosystem. It's important to do your own research, diversify your investments and only invest what you can afford to lose.
What's the best wallet for storing my crypto-currencies securely?
There are different types of wallets for storing your crypto-currencies securely. Hardware wallets like Ledger are considered the safest, as they keep your private keys offline.
We recommend 3 main hardware wallets to our customers, so that you remain in control no matter what happens.
Keep your private keys and recovery phrase safe, and NEVER share them with anyone you don't trust.
1°) Trustwallet Very popular, developed by the world's largest platform (Binance). Compatible with Bitcoin and a host of other cryptocurrencies, with the option of building a passive income through DeFi from your smartphone.
2°) Fx Wallet Compatible with Bitcoin and a host of other cryptocurrencies, with the option of building a passive income through DeFi from your smartphone. Specific to the PundiX FunctionX Purse ecosystem.
3°) Wallet of staoshis For the lightning network, if you're thinking of using Bitcoin for your everyday payments.
How can I secure my crypto-currencies against theft or loss?
To secure your cryptocurrencies, it's important to take certain security measures. Keep your private keys and or recovery phrases in a safe place, don't share them with anyone. Use secure wallets, enable two-factor authentication (2FA) where possible, and avoid storing your crypto-currencies on online exchange platforms.